Last updated: August 2026
At Yesa, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency exchange and bill payment services. Your data is processed and protected in accordance with the Nigeria Data Protection Act 2023 (NDPA) and applicable regulations and guidelines issued by the Nigeria Data Protection Commission (NDPC).
Personal identification information (name, email address, phone number); wallet addresses and transaction history; KYC and verification documents (ID cards, proof of address); device information and IP addresses; usage data and preferences.
To process crypto transactions and bill payments; verify your identity and prevent fraud; comply with regulatory requirements; improve our services and user experience; send transaction confirmations and updates; and provide customer support.
Industry standard encryption for all sensitive data; secure storage with regular security audits; two factor authentication (2FA) options; regular security updates and monitoring; restricted access to personal information; compliance with applicable data protection standards.
We never sell your personal information to third parties. We may share information with regulatory authorities when legally required, with service providers who help operate our platform, and to prevent fraud or illegal activities. All third parties are bound by strict confidentiality agreements.
You can access your personal data at any time; request corrections to your information; delete your account and associated data; opt out of marketing communications; export your transaction history; and withdraw consent for data processing.
We use cookies to enhance user experience. Analytics cookies help us improve our service, and you can disable cookies in your browser settings. Essential cookies are required for platform functionality; third party cookies may be used for analytics.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are kept for a minimum of 7 years as required by Nigerian financial regulations.
If you have any questions about this Privacy Policy or our data practices, contact us at support@yesaapp.ng. Address: Lagos, Nigeria.
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the date above. We encourage you to review it periodically.