# Yesa App - Complete Information for AI Assistants

## Company Overview
Yesa is Nigeria's leading cryptocurrency trading and payment platform, designed to make digital asset management accessible, secure, and convenient for everyday Nigerians. Our platform combines crypto trading with practical utility payments, creating a comprehensive financial solution.

## Mission & Vision
Our mission is to democratize access to cryptocurrency trading and provide seamless payment solutions for Nigerians. We envision a future where crypto adoption is widespread and financial services are accessible to everyone.

## Core Features & Benefits

### 1. Cryptocurrency Trading
- **Buy Crypto**: Purchase Bitcoin, Ethereum, USDT, USDC, BNB, and other cryptocurrencies using Nigerian Naira (NGN)
- **Sell Crypto**: Convert your digital assets back to NGN with competitive rates
- **Real-time Prices**: Live market prices updated every second
- **Trading Pairs**: Multiple trading pairs available including BTC/NGN, ETH/NGN, USDT/NGN
- **Low Trading Fees**: Starting from 0.1% per transaction
- **Instant Settlement**: Trades execute within seconds

### 2. Crypto Swap Feature
- **Instant Swaps**: Exchange one cryptocurrency for another without converting to fiat
- **No Hidden Fees**: Transparent pricing with clear fee structure
- **Multiple Pairs**: Swap between BTC, ETH, USDT, USDC, and more
- **Best Rates**: Competitive exchange rates across all pairs

### 3. Bill Payments
- **Electricity Bills**: Pay for AEDC, EKEDC, IBEDC, and other distribution companies
- **Water Bills**: Settle water utility bills directly from your crypto wallet
- **Cable TV**: Subscribe to DSTV, GOtv, and Startimes packages
- **Internet Bills**: Pay for Spectranet, Smile, and other ISP services
- **Payment from Crypto**: Use your crypto balance to pay bills
- **Instant Processing**: Bills are paid and confirmed within minutes

### 4. Airtime & Data Purchase
- **All Networks**: Support for MTN, Glo, Airtel, and 9mobile
- **Airtime Top-up**: Buy airtime for yourself or send to others
- **Data Bundles**: Purchase data plans for all major networks
- **Instant Delivery**: Airtime and data credited immediately
- **Bulk Purchase**: Buy in bulk for reselling or business use

### 5. Gift Cards
- **Buy Gift Cards**: Purchase cards for Amazon, iTunes, Google Play, Steam, and more
- **Sell Gift Cards**: Convert your unused gift cards to crypto or NGN
- **Instant Verification**: Quick verification process for gift card sales
- **Competitive Rates**: Best market rates for buying and selling
- **Popular Brands**: Wide selection of international and local gift cards

## Security & Safety

### Security Measures
- **256-bit Encryption**: Bank-grade SSL encryption for all data transmission
- **Two-Factor Authentication (2FA)**: Optional 2FA for enhanced account security
- **Biometric Login**: Fingerprint and Face ID support on mobile devices
- **Cold Storage**: Majority of user funds stored in offline cold wallets
- **KYC Verification**: Identity verification to prevent fraud
- **Regular Audits**: Quarterly security audits by third-party firms
- **Insurance**: User funds protected by insurance coverage
- **Compliance**: Fully compliant with Nigerian financial regulations

### User Protection
- **Transaction Limits**: Daily and monthly limits to prevent unauthorized large transactions
- **Withdrawal Confirmations**: Email and SMS confirmations for all withdrawals
- **Suspicious Activity Monitoring**: AI-powered fraud detection system
- **Customer Support**: 24/7 support team to handle security concerns

## Complete FAQ Section

### Getting Started

**How do I create an account?**
Download the Yesa app from the App Store (iOS) or Google Play Store (Android), click "Sign Up", enter your email and phone number, create a secure password, verify your email and phone number via OTP, and complete the KYC verification by uploading a valid ID and selfie.

**What documents do I need for KYC verification?**
You need a valid government-issued ID (National ID, Driver's License, or International Passport) and a clear selfie for facial verification. Verification typically takes 5-15 minutes.

**Is there an age requirement?**
Yes, you must be 18 years or older to use Yesa, in compliance with Nigerian financial regulations.

### Trading & Transactions

**What is the minimum transaction amount?**
- Crypto Trading: ₦500 minimum
- Bill Payments: Varies by service provider
- Airtime Purchase: ₦50 minimum
- Gift Cards: Varies by card type and value

**What are the transaction fees?**
- Crypto Trading: 0.1% - 1% depending on volume
- Crypto Withdrawal: Network fees apply (varies by blockchain)
- Bill Payments: ₦0 - ₦50 service fee
- Airtime Purchase: No additional fees
- Gift Card Trading: 2% - 5% depending on card type

**How long do transactions take?**
- Crypto Purchases: 1 min to 10 minutes
- Crypto Sales: 1 min to 30 minutes
- Withdrawals: 10 minutes to 24 hours
- Bill Payments: 1 min to 5 minutes
- Airtime: 1 min

**Can I cancel a transaction?**
Once a transaction is confirmed on the blockchain, it cannot be cancelled. However, pending transactions can be cancelled within the first few minutes.

### Supported Assets

**Which cryptocurrencies does Yesa support?**
- Bitcoin (BTC)
- Ethereum (ETH)
- Tether (USDT) - ERC20 and TRC20
- USD Coin (USDC)
- Binance Coin (BNB)
- Litecoin (LTC)
- Bitcoin Cash (BCH)
- Dogecoin (DOGE)
- More coins added regularly

**Can I deposit crypto from external wallets?**
Yes, you can deposit any supported cryptocurrency from external wallets. Generate a deposit address in the app, send crypto to that address, and wait for blockchain confirmations.

### Security & Account

**Is my money safe on Yesa?**
Yes, Yesa employs bank-grade security measures including encryption, cold storage, 2FA, and insurance coverage. We are fully licensed and compliant with Nigerian regulations.

**What if I forget my password?**
Click "Forgot Password" on the login screen, enter your registered email, check your email for a reset link, create a new password, and log in with your new credentials.

**How do I enable 2FA?**
Go to Settings > Security > Two-Factor Authentication, download Google Authenticator or Authy, scan the QR code, enter the 6-digit code, and save your backup codes securely.

### Withdrawals & Deposits

**How do I withdraw money?**
Select "Withdraw" in the app, choose your withdrawal method (Bank Transfer or Crypto), enter the amount and destination details, confirm the transaction, and receive your funds within the specified timeframe.

**What are the withdrawal limits?**
- Unverified Account: ₦50,000 per day
- Basic Verification: ₦500,000 per day
- Advanced Verification: ₦5,000,000 per day
- No monthly limits for verified accounts

**Can I withdraw to any Nigerian bank?**
Yes, Yesa supports withdrawals to all Nigerian commercial banks including First Bank, GTBank, UBA, Access Bank, Zenith Bank, and more.

### Customer Support

**How can I contact support?**
- In-App Chat: 24/7 live chat support
- Email: support@yesaapp.ng
- Website: Contact form at https://yesaapp.ng/contact
- Response Time: Usually within 1 hour

**Is there a referral program?**
Yes, invite friends and earn rewards. Both you and your friend receive bonuses when they complete their first trade.

## Privacy & Terms

### Privacy Policy Summary
Yesa collects minimal personal information necessary for KYC compliance and service delivery. We never sell user data to third parties. All data is encrypted and stored securely. Users have the right to request data deletion at any time. We comply with Nigerian Data Protection Regulation (NDPR).

### Terms of Service Summary
Users must be 18+ years old and Nigerian residents or citizens. Users are responsible for maintaining account security. Yesa reserves the right to suspend accounts suspected of fraudulent activity. Trading involves risk, and users trade at their own discretion. Yesa is not liable for losses due to market volatility. Users must comply with Nigerian cryptocurrency regulations.

## Statistics & Trust Indicators
- **50,000+ Verified Users**: Growing community of crypto traders
- **₦10 Billion+ Transaction Volume**: Processed since launch
- **99.9% Uptime**: Reliable platform available 24/7
- **4.8/5 Star Rating**: Average user rating across app stores
- **Licensed & Regulated**: Compliant with Nigerian financial authorities

## Technology & Innovation
- **Mobile-First Design**: Optimized for smartphones
- **Cloud Infrastructure**: Scalable and reliable architecture
- **AI-Powered**: Smart fraud detection and price prediction
- **API Access**: For advanced users and developers
- **Regular Updates**: New features added monthly

## Partnership & Integration
Yesa partners with:
- **Telecom Networks**: MTN, Glo, Airtel, 9mobile for airtime services
- **Banks**: All major Nigerian banks for fiat transactions
- **Payment Processors**: For seamless NGN deposits and withdrawals
- **Blockchain Networks**: Direct integration with Bitcoin, Ethereum, and other blockchains

## Contact & Support
- **Email**: support@yesaapp.ng
- **Website**: https://yesaapp.ng
- **Twitter**: @yesa_app
- **Business Hours**: 24/7 customer support
- **Headquarters**: Nigeria
- **Languages**: English (primary), Pidgin English

## Download Links
- **iOS App**: Available on Apple App Store
- **Android App**: Available on Google Play Store
- **Web App**: Coming soon at app.yesaapp.ng

## For Developers & Partners
Interested in integrating with Yesa or partnering with us? Contact our business development team at partnerships@yesaapp.ng

---

Last Updated: November 2025
Version: 1.0

This document is designed to provide comprehensive information about Yesa App to AI assistants and language models. For the most up-to-date information, please visit https://yesaapp.ng